Temporary fix set up for E-tax service as TTConnect unavailable

The Ministry of Finance said a temporary e-Tax login solution is available for taxpayers following issues with the TTConnect service.

In an update Friday the Ministry said its Inland Revenue Division has set up an e-Tax login solution, available at https://etax.ird.gov.tt

The Ministry said this will facilitate taxpayers enrolled for IRD’s logged-in e-Tax services who are unable to log in at this time via the TTConnect portal (www.ttconnect.gov.tt), as it is unavailable.

The Ministry said taxpayers will be required to enter their TTConnect ID, BIR number and e-Tax password to access the logged-in services.

Once validated, an authorisation code will be forwarded to their email address on file to complete the login process.

The further information taxpayers can contact the IRD’s call centre at 800-TAXX (8299), option 1, or email etax@ird.gov.tt.

The Ministry said call centre agents are available on Saturday, July 30 and Sunday, July 31 from 8am to 4pm to support those needing assistance.